Privacy Policy

Effective Date: September 1, 2025

At The Humility Sweep, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, home address, and other details you provide when booking services or contacting us.
Payment Information: Payment details are securely processed by third-party providers (e.g., Stripe, Wix Payments, BookingKoala, etc.).
Usage Data: Non-identifiable information such as IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

Your information is used to:

Provide and manage cleaning services you request.
Respond to inquiries, confirmations, and customer support needs.
Process payments securely.
Send service updates, promotions, or newsletters (opt-out available).
Improve our website and services through analytics and feedback.

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared in the following circumstances:

With service providers who help us operate our business (e.g., payment processors, booking software).
When required by law or to protect the rights, property, or safety of The Humility Sweep, our customers, or others.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Sensitive data such as payment information is encrypted and handled by trusted third-party providers.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and track website performance. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your personal information (subject to legal obligations).
Opt out of marketing communications at any time.

7. Privacy of Minors

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.

If you have questions about this Privacy Policy, please contact us:

📧 Email: heythere@humilitysweep.com
📞 Phone: (903) 708-8088